Profile

• Organization

  Ticketminers

  
  
• Employment Status

  Industry / Private Company

  
  
• Website

  https://ticketminers.com/

  
  
• Telephone

  045 455 45 91

  
  
• ORCID

  (not set)

  
  
• Reason

  Learning about subject matter

  
  
• Interests

  1. ticketing
  2. ticket mining

  
  
• Address

  address1:	Canals street, 94
  city:	New York
  postal:	09411
  country:	US

  
  
• Biography

  Ticketing is a fundamental management process of IT service delivery. Customers typically express their requests in the form of tickets related to problems or configuration changes of existing systems. Tickets contain a wealth of information which, when connected with other sources of information such as asset and configuration information, monitoring information, can yield new insights that would otherwise be impossible to gain from one isolated source.