Asvija B @ on
What does “Could not create XProfile record “ mean ?
Hi,
We’ve been trying to install Hubzero on one of our local resources. The installation was successful. However when I try to create/register a new user, the tool ends up in a “500 Error Page” displaying that it “Could not create XProfile record”.
Also, with the Contribtool, when I try to launch any of the simulation tools that I’ve uploaded, I get an error “500 – No such session: 0”.
Can anyone indicate what could have gone wrong ?
Thanks in advance, Asvija
0 Like 0 Dislike
John B Rosheck @ on
This error message is generated in the file /www/your_hub_name/plugins/user/xusers.php by the function ‘onAfterStoreUser‘ and indicates a problem storing the extended profile information for a user.
A good place to start in solving this problem is to make sure that there is a jos_xprofiles table in the database for the hub. Do this by logging into the db by running: mysql -u my_hub_db_user -p my_hub_db_name and entering your database password. Once logged in, run select * from jos_xprofiles;
If you get an error that it doesn’t exist then the problem might be that the wrong sample data was selected when doing the joomla configuration. To correct this problem, you can reload the CMS as described in section 1.7.2 of the documentation found here: http://hubzero.org/documentation/0.9.0/installation/Setup.cms then rerunning sections 1.7.5 and 1.7.6
Reply Report abuse
Please login to answer the question.