Knowledge Base

Longer than usual loading time for Super Group pages

Problem: Users experience high latency when loading certain Super Group pages.

Suggested Workaround: Group managers should work to consolidate information within their Super Groups to not exceed a page count of 50 pages.

Cause: Super Group pages were designed for small topologies, while some groups have exceedingly high page counts (greater than 50 pages). Through extensive testing, it was found that a 50 page maximum exists when considering a reasonable content delivery time. 

We will update this page as we continue to work on a solution for this problem. Thank you for your patience.
 

 

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